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	<title>Comments on: Prodigal customer service from Apple</title>
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		<title>By: Apple delivers the best customer service in the business. Again &#171; The Prodigal Guide</title>
		<link>http://www.theprodigalguide.com/2009/08/22/prodigal-customer-service-from-apple/#comment-3156</link>
		<dc:creator>Apple delivers the best customer service in the business. Again &#171; The Prodigal Guide</dc:creator>
		<pubDate>Sun, 18 Apr 2010 22:15:26 +0000</pubDate>
		<guid isPermaLink="false">http://theprodigalguide.com/?p=1374#comment-3156</guid>
		<description>[...]      A few months ago we praised Apple for its superb customer service. After developing a fault with our Mighty Mouse, we called the company for support. They [...] </description>
		<content:encoded><![CDATA[<p>[...]      A few months ago we praised Apple for its superb customer service. After developing a fault with our Mighty Mouse, we called the company for support. They [...]</p>
]]></content:encoded>
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		<title>By: Transform your Mac with a Magic Mouse &#171; The Prodigal Guide</title>
		<link>http://www.theprodigalguide.com/2009/08/22/prodigal-customer-service-from-apple/#comment-3155</link>
		<dc:creator>Transform your Mac with a Magic Mouse &#171; The Prodigal Guide</dc:creator>
		<pubDate>Tue, 29 Dec 2009 13:19:54 +0000</pubDate>
		<guid isPermaLink="false">http://theprodigalguide.com/?p=1374#comment-3155</guid>
		<description>[...] We&#8217;ve been using a wireless (and button-less) Apple Mighty Mouse since the summer and &#8211; though we&#8217;ve always liked it &#8211; we&#8217;ve never really given it much more thought than that. The Magic Mouse is different. Very different. It brings multi-touch to the party. [...] </description>
		<content:encoded><![CDATA[<p>[...] We&#8217;ve been using a wireless (and button-less) Apple Mighty Mouse since the summer and &#8211; though we&#8217;ve always liked it &#8211; we&#8217;ve never really given it much more thought than that. The Magic Mouse is different. Very different. It brings multi-touch to the party. [...]</p>
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	<item>
		<title>By: The Prodigal Fool</title>
		<link>http://www.theprodigalguide.com/2009/08/22/prodigal-customer-service-from-apple/#comment-3154</link>
		<dc:creator>The Prodigal Fool</dc:creator>
		<pubDate>Mon, 21 Sep 2009 04:59:30 +0000</pubDate>
		<guid isPermaLink="false">http://theprodigalguide.com/?p=1374#comment-3154</guid>
		<description>Quick update: the replacement mouse arrived. It works perfectly. Thanks, Apple!</description>
		<content:encoded><![CDATA[<p>Quick update: the replacement mouse arrived. It works perfectly. Thanks, Apple!</p>
]]></content:encoded>
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	<item>
		<title>By: The Prodigal Fool</title>
		<link>http://www.theprodigalguide.com/2009/08/22/prodigal-customer-service-from-apple/#comment-3153</link>
		<dc:creator>The Prodigal Fool</dc:creator>
		<pubDate>Wed, 02 Sep 2009 14:04:36 +0000</pubDate>
		<guid isPermaLink="false">http://theprodigalguide.com/?p=1374#comment-3153</guid>
		<description>I think you&#039;ve misunderstood the post. What we were saying is that all the negative things you normally associate with returning goods you&#039;ve bought online didn&#039;t happen. Instead, Apple simply sent out a replacement without even asking us to return the original item. We&#039;re congratulating them on excellent and pragmatic customer service.</description>
		<content:encoded><![CDATA[<p>I think you&#8217;ve misunderstood the post. What we were saying is that all the negative things you normally associate with returning goods you&#8217;ve bought online didn&#8217;t happen. Instead, Apple simply sent out a replacement without even asking us to return the original item. We&#8217;re congratulating them on excellent and pragmatic customer service.</p>
]]></content:encoded>
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	<item>
		<title>By: a_tiwary</title>
		<link>http://www.theprodigalguide.com/2009/08/22/prodigal-customer-service-from-apple/#comment-3152</link>
		<dc:creator>a_tiwary</dc:creator>
		<pubDate>Sat, 22 Aug 2009 14:31:45 +0000</pubDate>
		<guid isPermaLink="false">http://theprodigalguide.com/?p=1374#comment-3152</guid>
		<description>this is not funny. Wonder how you managed to remain calm.</description>
		<content:encoded><![CDATA[<p>this is not funny. Wonder how you managed to remain calm.</p>
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